K1000 GO 2.4


Free
14.58 MB
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Publisher Description



IT Administrators: Do you want to stay on top of your systems management tasks without being chained to your desk? Take your productivity and efficiency to the next level by utilizing the Dell KACE K1000 GO application! K1000 GO lets you receive service desk alerts in real-time, remotely troubleshoot incidents, quickly view inventory details, and distribute software while on-the-go.

Additionally, you can extend the reach of your K1000 by allowing your end-users to submit service desk tickets from their mobile devices using this application (requires K1000 6.0+).
Ease of navigation through the K1000 GO interface is enhanced in 2.2 with the addition of slide-out navigation drawers. With the navigation drawers, you can swipe the screen to be presented with page choices, depending on your current location in the
Note: this product requires the Dell KACE K1000 Appliance 5.5 or higher to operate, and some functionality is only available on K1000 6.0 and higher VPN connectivity may be required depending on your network configuration, you can use your preferred VPN solution to connect when you are not on the local network.

Capabilities for K1000 administrators
The K1000 GO app gives the K1000 administrator the following capabilities.
Create, review, update, clone, delete, and resolve a service desk ticket
Search for a ticket or a computer system
Sort tickets by age, priority, owner, and status
View attachments on tickets
Attach photos to ticket comments
Search for Knowledge Base articles
Include a Knowledge Base article while troubleshooting an issue
Receive real-time alerts of ticket events through push notifications
Set what times of day to receive push notifications
Search and distribute active managed installations
Search for and run scripts
View and update ticket history and various fields
Launch phone dialer or email client from within service desk tickets
View detailed inventory information
View tickets associated with a machine
View systems associated with a ticket

Capabilities for K1000 end-users
The K1000 GO app gives the K1000 user the following capabilities, when accessing a K1000 v6.0 or higher system.
Create, review, or update a service desk ticket
Search for a previously submitted ticket
Sort tickets by age, priority, owner, and status
View attachments on tickets
Attach photos to ticket comments
Receive real-time alerts of ticket events through push notifications
Set what times of day to receive push notifications
Launch phone dialer or email client from within service desk tickets

Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.

K1000 GO is a free software application from the Office Suites & Tools subcategory, part of the Business category. The app is currently available in English and it was last updated on 2013-08-12. The program can be installed on iOS.

K1000 GO (version 2.4) has a file size of 14.58 MB and is available for download from our website. Just click the green Download button above to start. Until now the program was downloaded 3 times. We already checked that the download link to be safe, however for your own protection we recommend that you scan the downloaded software with your antivirus.

Program Details



General

 
Publisher Dell Inc.
Released Date 2013-08-12
Languages English

Category

 
Category Business
Subcategory Office Suites & Tools

System requirements

 
Operating systems ios

Download information

 
File size 14.58 MB
Total downloads 3

Pricing

 
License model Free
Price N/A

Version History



Here you can find the changelog of K1000 GO since it was posted on our website on 2016-09-30. The latest version is 2.4 and it was updated on soft112.com on 2018-03-27. See below the changes in each version:

version 2.4

posted on 2013-08-12






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Release Date: 2013-08-12
Publisher: Dell Inc.
Operating System: ios
Type: Free